Terms of service

Welcome to Essentolive Pakistan. By accessing or using our website, you agree to comply with the following Terms of Service. Please read them carefully before using our website.

1. General Information

Essentolive provides health, wellness, and beauty products for customers across Pakistan. By using this website, you confirm that you are at least 18 years old or using the website under parental supervision.

2. Products & Information

We strive to ensure all product descriptions, images, pricing, and availability are accurate. However:

• Product packaging may vary from displayed images.
• We reserve the right to correct errors or update information without prior notice.
• Product results may vary from person to person.

Our products are not intended to diagnose, treat, cure, or prevent any disease unless specifically stated.

3. Orders & Acceptance

• All orders are subject to confirmation and availability.
• We reserve the right to refuse or cancel any order for reasons including:
  • suspicious activity,
  • incorrect pricing,
  • stock unavailability,
  • or verification issues.

4. Pricing & Payments

• All prices are listed in Pakistani Rupees (PKR).
• We may update prices without prior notice.
• Cash on Delivery (COD) and other available payment methods are subject to verification.

5. Shipping & Delivery

Delivery timelines mentioned on the website are estimates and may vary due to:

• courier delays,
• weather conditions,
• public holidays,
• or operational issues.

Please review our shipping policy for more details.

6. Returns & Refunds

Returns and refunds are handled according to our Return & Refund Policy. Essentolive reserves the right to reject return requests that do not meet policy conditions.

7. User Responsibilities

By using this website, you agree:

• not to misuse the website,
• not to attempt unauthorized access,
• not to upload harmful or fraudulent content,
• and not to use the website for illegal activities.

8. Intellectual Property

All website content including:

• logos,
• images,
• product descriptions,
• graphics,
• and branding

belongs to Essentolive and may not be copied or used without written permission.

9. Limitation of Liability

Essentolive shall not be held liable for:

• indirect or incidental damages,
• delays beyond our control,
• allergic reactions or misuse of products,
• or losses arising from website interruptions.

Customers are advised to review ingredients and consult professionals if necessary before using health or skincare products.

10. Privacy

Your personal information is handled according to our Privacy Policy. We do not sell customer information to third parties.

11. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of the website means you accept the updated terms.

12. Contact Us

For any questions regarding these Terms: