Shipping policy
Welcome to Essentolive Pakistan. We are committed to delivering your health and beauty products safely and quickly across Pakistan.
Shipping Coverage
We currently deliver all over Pakistan through trusted courier partners.
Order Processing Time
- Orders are processed within 1–2 business days after confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
Delivery Time
Estimated delivery times are:
- Major Cities: 3–5 business days
- Remote Areas: 4–7 business days
Delivery times may vary during sales, holidays, or due to courier delays.
Shipping Charges
- Standard shipping charges will be calculated at checkout.
- Free shipping may be offered on selected products or minimum order values during promotional campaigns.
Cash on Delivery (COD)
We offer Cash on Delivery (COD) across most cities in Pakistan.
Please ensure your contact number and address are correct for smooth delivery.
Order Tracking
Once your order is shipped, you may receive a tracking number via SMS, email, or WhatsApp (if available).
Failed Deliveries
If the courier is unable to deliver due to:
- incorrect address,
- unreachable phone number,
- or customer unavailability,
the order may be returned or canceled.
Damaged or Missing Items
If you receive a damaged parcel or missing item:
- Contact us within 24 hours of delivery.
- Share your order number and parcel images for quick assistance.
Contact Us
For shipping-related questions, contact us through:
or official support email:
